Role: Operations Associate
Campaign Marketing

Location:
Sydney, Australia (Hybrid
3 days in office) Employment Type: Contract Experience Level: 3+

About the Role
Join a dynamic team focused on enhancing the experience of Delivery Partners through effective communications, engagement initiatives, and operational excellence. This role is ideal for a professional who combines strong communication skills with a hands-on operational mindset and thrives in a fast-paced, cross-functional workplace.

What You'll Do
Support the development and execution of communication strategies, including campaign planning, content creation, and multi-channel communications.
Coordinate and execute engagement programs and initiatives that improve the Delivery Partner experience.
Manage projects end-to-end, ensuring timelines, deliverables, and stakeholder expectations are met.
Track communication effectiveness and engagement metrics to identify opportunities for improvement.
Partner with Operations, Marketing, Product, Legal, and other stakeholders to deliver impactful initiatives.
Drive operational efficiency through process improvements, AI, and automation tools. Requirements
Minimum 3 years of experience in Communications, Operations,



Marketing, Project Coordination, or a related field.
Excellent written and verbal communication skills.
Strong project management and organisational abilities.
High attention to detail with a proactive approach to problem-solving.
Proficiency in Excel or Google Sheets for reporting and performance tracking.
Ability to manage multiple priorities in a rapid-paced workplace.
Preferred Experience
Communications campaign management across multiple channels.
Marketplace operations, customer experience, community engagement, or delivery operations.
CRM platforms and communication management tools.
Campaign performance analytics and reporting.
Event coordination, engagement programs, and feedback forums.
AI and automation tools for workflow optimization. Key Skills Communications Strategy, Content Creation, Stakeholder Management, Project Coordination, Operations Management, Campaign Management, Community Engagement, CRM Platforms, Data Analysis, Excel, Google Sheets, Customer Experience, Marketplace Operations, AI Tools, Process Improvement, Automation, Cross-Functional Collaboration.

📌 Operations Associate Sydney
🏢 eTeam
📍 Sydney