Technical Specialist, Workers Compensation

HAYLO People are partnering with an established organisation to recruit a Technical Specialist within their NSW Workers Compensation team. This role will focus on strengthening regulatory compliance, improving claims management practices and providing technical guidance to Case Managers. You'll work closely with leadership to support team performance and drive consistent claims outcomes. The Role

Providing technical advice and guidance to Case Managers on complex Workers Compensation claims Reviewing ongoing liability,



reasonable excuse decisions and other compliance-related activities Coaching and mentoring Case Managers to improve technical knowledge and decision-making Supporting claims strategy reviews to improve claims progression and return-to-work outcomes Working closely with Team Leaders to identify technical gaps and improve overall team performance About You

Strong end-to-end NSW Workers Compensation claims management experience Experience in a technical specialist role or as a high-performing Senior Case Manager looking to step up Sound knowledge of NSW Workers Compensation legislation, compliance and claims decision-making Experience managing complex claims, ideally within a self-insurance setting Strong communication skills and confidence working with different personalities and stakeholders Benefits

Salary up to $118,000 + super Open to candidates across NSW, with remote flexibility depending on location Prospect to influence technical capability and claims performance across an established team Exposure to self-insurance setting

📌 Technical Specialist, Workers Compensation Sydney
🏢 Haylo People
📍 Sydney