Service / Warranty Administrator

McIntosh & Son have an exciting opportunity for a Warranty/Service Administrator to join our Merredin team.

About the Role

You will provide end-to-end administrative support to our busy Service Department, with responsibilities across service coordination, invoicing, and warranty processing.

Key Responsibilities
Administrative duties for the Service Department
Manage repair orders from start to finish, including technician hours and progress tracking
Process customer invoicing, including labour, parts, and expenses
Coordinate warranty claims, submissions, and follow-ups
Maintain accurate records via Tech App and ERP
Communicate with customers regarding job updates and enquiries
Provide general administrative support, reporting, and filing

About you




Admin experience in a workshop or mechanical workplace preferred
Strong attention to detail and accurate data entry
Excellent communication and organisation skills
Able to manage multiple tasks in a fast-paced workplace
Confident with computers and systems (DMS experience an advantage, training provided)

Perks
Supportive team environment
Established and growing business
Up to 6 additional Flexi leave days

What's next?

APPLY HERE or email

@mcson.com.au

with your CV.

To discuss the role and your options, contact Suzanne for a confidential discussion.

Suzanne Brennan
People and Development
(08) 9475 1*

@mcson.com.au

📌 Service / Warranty Administrator Merredin
🏢 McIntosh & Son
📍 Merredin