02 Nov
|
AFCA
|
Australia
AFCA is building the Australian Scams Ombudsman team. We seek a Senior Dispute Resolution Specialist (SDRS) to investigate and resolve complex scam complaints, including multi-entity and novel methods.
You will mentor colleagues and maintain a trauma-informed, human-centred approach while guiding investigations and outcomes. You will lead negotiations, assess SPF obligations, and prepare decision-ready briefs for productive resolution, contributing to a fair, explicit and timely complaints process.
J-18808-Ljbffr
📌 Senior Dispute Resolution Specialist Hybrid Scam Resolution Sydney (Australia)
🏢 AFCA
📍 Australia