Senior Complaints Investigator Fintech, Remote Sydney (Australia)

Senior Complaints Investigator Fintech, Remote Sydney (Australia)

02 Nov
|
Coinbase
|
Australia

02 Nov

Coinbase

Australia

Coinbase is seeking a Complaints Analyst for the Global Complaints team within Customer Experience. You will investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers.

You will own assigned cases from intake through resolution, ensuring thorough, accurate, and timely responses. This role requires 1–2 years in complaints handling and robust written communication, with a remote-first but hybrid work arrangement.
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📌 Senior Complaints Investigator Fintech, Remote Sydney (Australia)
🏢 Coinbase
📍 Australia

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