02 Nov
|
Rimkus
|
South Australia
02 Nov
Rimkus
South Australia
Coinbase is seeking a Complaints Analyst III to join the Global Complaints team within Customer Experience. You will investigate consumer, regulatory, and litigation support complaints to deliver fair outcomes for customers, owning cases from intake through resolution.
Responsibilities include gathering data from Salesforce, drafting explicit responses, meeting SLA timelines, escalating complex issues, and contributing to continuous process improvements through calibration and training.
📌 Senior Complaints Investigator South Australia
🏢 Rimkus
📍 South Australia