We're looking for a friendly, organised and capable person to join our busy allied health practice at Fundamental Health.

If you have strong administration and customer-service skills, enjoy working with people and can confidently manage a busy reception workplace, we'd love to hear from you.

Previous experience in a medical or allied health setting is welcome, but not essential.

This is an immersive hands-on role where you'll get to know our patients, work closely with our practitioners and play an key part in keeping our practice running smoothly.

Key responsibilities
Welcoming patients and managing reception
Responding to phone and email enquiries
Coordinating appointment bookings and managing practitioner schedules
Managing referrals and patient correspondence
Liaising with doctors, specialists and other health providers
Processing patient payments and assisting with account reconciliation
Maintaining accurate patient records and administration
Supporting our clinical team with day-to-day practice operations

About you




Friendly, professional and confident in a patient-facing role
Highly organised, with solid attention to detail
Able to prioritise tasks and multitask in a busy environment
Calm, patient and solutions-focused when handling challenging situations
Comfortable learning new systems and processes
Reliable, proactive and able to commit to regular weekly hours
A strong communicator with excellent administration and customer-service skills
A team player who is happy to pitch in wherever needed
Previous medical reception or administration experience will be highly regarded, although training in our systems and processes will be provided

The role

Full time role with regular hours across Monday to Friday

$30-$40 hourly rate depending on experience, with superannuation in addition

In person position at our friendly practice in Kambah, ACT

📌 Allied Health Practice Receptionist Canberra
🏢 Fundamental Health
📍 Canberra