Family Owned Fencing Business - Work From Home | Casual Position | $35 Per Hour Including Superannuation

About the role

We are looking for a reliable, organised and friendly person to join our family owned fencing business in a work-from-home office administration role. The role involves answering customer enquiries, managing fencing quote requests, booking quote appointments and scheduling fencing jobs. We need someone who communicates well, is organised and can work independently.

Key responsibilities
Answering incoming phone calls and customer enquiries
Receiving fencing quote requests and booking quote appointments
Following up with customers regarding quote appointments
Booking fencing jobs and coordinating schedules with our installation team
Communicating with customers about bookings and job details
Managing emails and general office administration
Keeping customer records,



quote appointments and bookings organised
Helping ensure the day-to-day office operations run smoothly

About you
Friendly and skilled phone manner
Valuable communication and customer service skills
Organised, reliable and able to manage your own workload
Confident using computers, email and basic office software
Able to work independently
Valuable attention to detail and time management skills
Previous administration or customer service experience is an advantage
Experience using Xero is advantageous.
Experience in the fencing or trades industry is helpful but not essential, as training can be provided

Working hours
Monday to Friday.
8:30 am to 5:00 pm.
Immediate start

📌 Office Administrator Victoria
🏢 BV Fencing Solutions
📍 Victoria