CommBank seeks a Quality Assurance Analyst within RBS Controls & Customer Outcomes, AI Quality Assurance, to ensure the secure and responsible use of Generative AI across the group. You will lead QA reviews of CommBank Companion interactions and help uplift customer outcomes through rigorous data-led insights.
You will deliver QA outcomes across interactions, identify issues, and drive continuous improvement while meeting throughput targets and communicating findings to leaders.
📌 Ai Qa Analyst: Generative Ai Risk Sydney
🏢 Narooma
📍 Sydney
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