EARN $80,000
$100,000 pa + Super + Quarterly Profit Share | Negotiable Based on Experience Join a Family-Owned Australian Manufacturer with 35+ Years in the Industry Own the Full Customer Journey | Flexible Hours to Suit School or Family Commitments
About The Company
Our client is a family-owned Australian manufacturer that has spent more than 35 years designing and building custom steel stair kits, supplying customers right across Australia. About The Opportunity The primary purpose of this position is to manage and grow a portfolio of customer accounts while winning current business. From first enquiry and quote through to order, production and delivery, you will own every step of the customer experience. Some of your responsibilities will include:
Handling inbound calls and preparing accurate quotes using MYOB
Driving sales growth by following up open quotes and making outbound calls to existing and prospective customers
Maintaining accurate customer and chance records in Pipedrive
Tracking orders through production and keeping customers updated on delivery timelines
Taking ownership of customer issues and coordinating a timely resolution About You The successful candidate will have:
At least 1 year of sales experience, ideally phone-based or B2B/trade rather than retail-only
Confident, clear phone communication and a professional manner
A proactive approach and willingness to make outbound calls, not just handle inbound enquiries
Comfort working independently within a small, close-knit team
CRM/ERP experience, with Pipedrive and MYOB knowledge highly regarded though not essential
Full Australian work rights, ongoing with no visa restrictions What's in it for You?
Attractive Salary of $80,000
$100,000 pa + Super | Negotiable Based on Experience
Quarterly Profit Share Bonus through a company-wide Profit Gain Share program
Adaptable
Working Hours
to suit school hours or other family commitments
Full Ownership of the Customer Journey | Hands-On Variety across Sales, Quoting, Order Tracking and Delivery
Small, Close-Knit Team where your contribution is genuinely seen and valued
Be Part of a Family-Owned Business with 35+ years in Australian steel stair manufacturing
📌 Sales & Account Manager Newcastle
🏢 Hall & Prior Aged Care Group
📍 Newcastle
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