About the role:

We are looking for a motivated and experienced Medical Receptionist to join our team. The ideal candidate must have strong Best Practice experience, excellent organizational skills and a genuine interest in developing their career within our medical practice. You will work closely with our doctors and team and have the opportunity to take on additional responsibilities as your skills and confidence develop.

Key responsibilities:
Welcome patients and provide helpful, professional service in person and over the phone.
Manage appointments, patient registrations and records accurately.
Process patient payments, billing and Medicare claims.
Handle correspondence and support the smooth running of a practice.
Work closely with reception colleagues, GPs, and Nurses.
Protect patient confidentiality and follow clinic policies and procedures.

· Provide a high standard of patient service

· Support the day-to-day operations of the practice

About you
Previous medical reception experience at least 6 months
Robust Best Practice software experience




Confident handling a busy medical reception
Excellent communication and customer service skills
Organised, reliable and able to multitask
Professional and positive approach
Can work well both independently and as part of a team
Demonstrates initiative and a willingness to take on responsibility

Perks
A supportive and friendly team setting
Opportunities for professional development
The opportunity to take on greater responsibility and progress into a leadership role
A workplace that values initiative, teamwork and patient care

Employer questions

Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a medical receptionist?
How much notice are you required to give your current employer

How to apply

Please submit your resume and cover letter outlining your suitability.

📌 Medical Receptionist Coburg
🏢 Gordon and Bell Street Medical Centre
📍 Coburg