Green Loo is seeking an organised, proactive and hands-on Office Manager to lead a small, close-knit office team. This role will directly supervise a team of currently 2 staff members, while remaining actively involved in daily operations. The successful candidate will take ownership of office operations, ensuring the team works efficiently, independently, and effectively.

Key responsibilities
Manage daily office operations, ensuring efficiency, productivity and smooth workflow
Supervise a team of currently 2 team members, including workload allocation, training and staff development
Remain hands-on with daily office tasks while supervising overall operation
Handle customer complaints, troubleshoot issues and ensure timely and professional resolutions
Liaise with the warehouse team regarding stock levels, order fulfilment, freight and other operational requirements
Develop and improve office procedures and processes to ensure accuracy, efficiency, quality control and customer satisfaction
Assist the CEO with reporting, quality assurance and operational projects, while independently managing day-to-day office and staff

About you




2+ year of experience in office management or a similar supervisory role
Proven leadership and team management capability
Hands-on, proactive approach with a robust sense of ownership and accountability
Solid customer service experience, including handling complaints and resolving issues
Excellent communication, organisation and problem-solving skills
Confident using office software and business management systems
Ability to prioritise tasks, manage competing deadlines and work independently
Strong attention to detail and commitment to accuracy
Experience in manufacturing, warehousing or product-based businesses is an advantage

About us

Green Loo is a small, fast-growing, environmentally oriented business based in Burleigh Heads. We operate a 4-day work week (8 hrs/day, 32 hrs/week) with a strong focus on long-term employment and team culture.
4-day work week (32 hours)
Join a growing business with a solid focus on long-term employment
Work within a positive and supportive team culture
Take ownership of a varied role with the opportunity to make a real impact
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📌 Office Manager City Of Gold Coast
🏢 Green Loo
📍 City of Gold Coast