Transurban Group is seeking a Customer Specialist Support Advisor (Complaints) to resolve complex customer issues with empathy and timeliness. The role involves handling escalations via voice and email, investigating cases, and keeping customers updated on progress.
You will work with internal teams and external partners to implement fair outcomes. The position requires robust de-escalation skills, multi-tasking, and excellent written communication.
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📌 Complaints Resolution Specialist Flexible Hours Melbourne (Australia)
🏢 Transurban Group
📍 Australia
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