Lead Triage & Pathway Decisions Scams Hybrid Sydney

Lead Triage & Pathway Decisions Scams Hybrid Sydney

02 Nov
|
Australian Financial Complaints Authority
|
Sydney

02 Nov

Australian Financial Complaints Authority

Sydney

The Australian Financial Complaints Authority (AFCA) is recruiting a Manager, Triage, Assessment & Prioritisation for its Scams team in Sydney. You will lead a high-performing team responsible for assessing scam complaints, directing cases to the correct pathway, and ensuring timely, well-reasoned decisions.

This role combines leadership, investigation and dispute resolution with meaningful consumer impact.
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📌 Lead Triage & Pathway Decisions Scams Hybrid Sydney
🏢 Australian Financial Complaints Authority
📍 Sydney

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