Join Wingboy Parramatta as our Assistant Restaurant Manager. Reporting to the Restaurant Manager, you'll support the day-to-day running of the venue across service, people, customer experience and compliance. You'll help lead the front-line team, keep standards high and step up as the point of contact when the Restaurant Manager is away. This is a full-time role and a outstanding next step for a hospitality leader who wants to keep developing.

Key responsibilities
Support the Restaurant Manager with stock purchasing and inventory management
Lead by example in delivering outstanding customer service, in-venue and online
Handle customer feedback and complaints, including email and online reviews
Assist with rostering, training and mentoring the team to perform at their best
Ensure compliance with food safety, hygiene, WH&S; and company policies
Monitor cleanliness, presentation and equipment, and elevate maintenance issues
Supervise shifts, including cash handling and reconciliation
Manage timekeeping, breaks and attendance records




Help manage bookings, large functions and special events
Contribute to KPIs and identify ways to improve operations

About you
Busy hospitality or rapid-casual supervisory or management experience
Current NSW RSA certificate
Confident with POS and peak service
Strong communication, customer service and leadership skills
Full working rights in Australia
Available nights, weekends and peak periods

About us

Wingboy is a growing fast-casual hospitality brand known for hot wings and cold bevs. With new venues opening, you'll be supported by head office and have room to grow with the group.
Market-competitive salary + super, based on experience
Career runway as current venues open
Flexibility that respects life outside work
Staff discounts on and off shift
ClassPass credits for gym, wellness and beauty
Paid mental health and wellbeing day
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📌 Assistant Restaurant Manager, Wingboy Parramatta
🏢 Wingboy
📍 Parramatta