Scams Dispute Resolution Specialist Hybrid & Impact Melbourne (Australia)

Scams Dispute Resolution Specialist Hybrid & Impact Melbourne (Australia)

02 Nov
|
AFCA
|
Australia

02 Nov

AFCA

Australia

AFCA in Melbourne is building a dedicated team to tackle scam complaints under the Scams Prevention Framework. As a Dispute Resolution Specialist, you will investigate, reconstruct the scam chronology, assess conduct against SPF obligations, and seek fair outcomes through negotiation, conciliation or preliminary assessment.

You’ll engage with consumers with a trauma‑informed, human‑centred approach, manage a caseload, and escalate where needed.
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📌 Scams Dispute Resolution Specialist Hybrid & Impact Melbourne (Australia)
🏢 AFCA
📍 Australia

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