Central Monitoring Services – Kings Park NSW

Customer Service Officer –Casual Position
Looking for flexible work with a supportive team, excellent hourly rates, and a roster you can rely on?

Central Monitoring Services is a family-owned and operated business and a recognised leader in the security monitoring industry. We are currently seeking enthusiastic and reliable Customer Service Officers to join our 24-hour Monitoring Centre.

While this is a casual position, we pride ourselves on offering stability, flexibility, and a positive workplace culture. Many of our team members have been with us for over 20 years, reflecting the supportive setting and long-term prospects we provide.

Why Join Us?
Great hourly rates
Fixed roster of 3–4 shifts per week
Set roster – know your shifts in advance with no weekly roster changes
Adaptable shift options including days, afternoons, nights, and weekends
Friendly, supportive, and professional team environment
Family-owned company that genuinely values its employees
Secure long-term employment opportunities

This role is ideal for:
University students
Working mums and dads
People seeking work-life balance
Anyone looking for regular,



reliable hours that fit around their lifestyle

About You

To be successful in this role, you will:
Have excellent customer service skills
Be confident and professional when communicating with customers
Have exceptional written and spoken English
Be able to accurately type, spell, and record information
Work well independently and as part of a team
Have reliable transport
Be dependable, organised, and able to remain calm under pressure

Licensing Requirements

Applicants must be eligible to obtain a 1E Security Licence, which requires:
Being over 18 years of age
Having no criminal record
Being a permanent resident of Australia

Join a Team That Stays

We understand the importance of balancing work with family, study, and personal commitments. That's why we offer versatile shift options and a consistent roster that allows you to plan your life with confidence.

If you're looking for a workplace where you'll feel supported, valued, and part of a team that enjoys coming to work, we'd love to hear from you.
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📌 Monitoring Centre Operator/customer Service Sydney
🏢 Central Monitoring Services
📍 Sydney