MyProcedure is a specialist medicine service dedicated to supporting patients before and after surgery through expert clinical care and seamless administration.
We are a variety of Medical Specialists, providing high‐quality administrative and nursing support alongside a contemporary, cloud‐based, paperless medical software platform.
Our hybrid working environment and efficient systems allow our clinicians to focus on optimal patient outcomes, supported by a professional and highly valued administrative team.
About MyProcedure
MyProcedure is a specialist medicine service dedicated to supporting patients before and after surgery through expert clinical care and seamless administration.
We are a variety of Medical Specialists, providing high‐quality administrative and nursing support alongside a modern, cloud‐based, paperless medical software platform.
Our hybrid working environment and efficient systems allow our clinicians to focus on optimal patient outcomes, supported by a professional and highly valued administrative team.
The Opportunity
We are seeking an experienced and detail‐orientedMedical Administration Officerto join our growing practice in apermanent part‐timecapacity.
A minimum of 6-12 months of medical administration experience is required for this position.
This is a 3 days per week part-time arrangement with a view to increase to full time.
This role will suit a polished medical administrator who thrives in a specialist clinical setting, takes pride in delivering exceptional patient experiences, and enjoys being a trusted point of support for clinicians.
Specialist medical administration experience is preferred for this role.
Australian work rights are required at the time of application.
Key Responsibilities
Coordinating patient appointments, bookings, and clinician schedules




Managing incoming referrals and patient enquiries with professionalism and care
Processing billing, Medicare claims, and payments accurately and efficiently
Handling phone calls, emails, and written correspondence
Maintaining exact and confidential patient records and documentation
Requesting, tracking, and maintaining medical records and supporting documentation in accordance with clinical workflows, privacy requirements, and practice standards
Liaising with Specialist Surgical Practices, GP Practices and other healthcare professionals
Supporting the smooth day‐to‐day operations of the practice
About You
Essential:
Exceptional communication and interpersonal skills
Strong organisational skills with excellent attention to detail
Confidence working in a busy, specialist clinical environment
Desirable:
Experience with Medicare billing and compliance
Proven experience in medical or healthcare administration
Familiarity with practice management software (e.g. Xestro)
What We Offer
A professional, supportive, and collaborative team culture
A stable permanent part‐time role within a growing specialist practice
Exposure to perioperative medicine in a high‐quality clinical setting
Competitive remuneration, aligned with experience and expertise
Employer Questions
Your application will include the following questions:
How many years' experience do you have as a Medical Administrator?
Which of the following Microsoft Office products are you experienced with?
Do you have management experience in the healthcare services industry?
Do you have a current Police Check (National Police Certificate) for employment?
Which statement best describes your right to work in Australia?
How much notice are you required to give your current employer?
What is your expected hourly rate?
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📌 Medical Administration Officer (Toowoomba)
🏢 MyProcedure
📍 Toowoomba