About Us
Wing's Wildlife Park is a family-owned, multi-award-winning tourism destination located in the beautiful northwest region of Tasmania.
Operating for nearly 40 years, the park offers a unique combination of wildlife experiences, campground facilities, accommodation, and a country-style café.
Open 7 days a week (excluding Christmas Day and Anzac Day), we pride ourselves on delivering memorable visitor experiences in a relaxed and nature-based environment
About the Role
We are seeking an organised, motivated, and versatile Administration Coordinator / Recruitment Officer to join our team in a dynamic administration, recruitment, customer service, events, and tourism operations
This position plays a vital role in the day-to-day running of the business and supports multiple departments across the park.
You will be responsible for coordinating recruitment processes, overseeing front of house operations, supporting group bookings and events, assisting with compliance and procedures, and ensuring guests receive exceptional customer service experiences
The successful applicant will be highly organised, proactive, confident working in a fast-paced environment, and capable of managing a wide variety of operational tasks
Key Responsibilities
Recruitment & Human Resources
Prepare and advertise job vacancies across recruitment platforms and social media channels
Screen resumes and applications for suitability
Coordinate interviews and work trial arrangements
Manage onboarding processes for new team members
Conduct Front of House and Café inductions for new employees
Assist with staff performance reviews and appraisals
Maintain and file employee documentation in accordance with company procedures and compliance requirements
Oversee daily administration operations across the business
Supervise and support Front of House team members
Events & Marketing Coordination




Coordinate and organise annual events
Coordinate event logistics and operational requirements
Create promotional posters, signage, and marketing materials
Assist with social media content creation and posting
Maintain and regularly update website content to ensure information is accurate, engaging and current
Booking & Group Coordination
Prepare quotes and catering arrangements for group bookings
Coordinate cruise ship group visits and ensure smooth operational delivery throughout the park
Liaise with schools, tour operators, event organisers, and external groups
Manage booking details and guest requirements through the FareHarbor online booking platform
Create and update online products, offers, promotions, and visitor experiences within FareHarbor
Student Placements & Administration
Coordinate student work experience placements and associated documentation
Ensure all placement paperwork, compliance documentation, and inductions are completed
Liaise with schools, universities, and placement coordinators
Manage schedules, bookings and internal coordination
Assist with budgeting, expenses and purchasing
Liaise internal teams, suppliers and external partners
Maintain high standards of customer service and presentation
Operate and maintain knowledge of the RMS/POS system
Procedures, Compliance & Safety
Assist with updating operational procedures and workplace documentation
Support Health & Safety (H&S;) compliance initiatives




Maintain and update company procedures and policies as required
Staff Training
In-house training programs provided, including induction and ongoing professional development
Support for learning and adhering to safety, welfare, and operational protocols
Train and support new staff during their commencement period
Skills & Experience
The successful applicant will demonstrate:
Previous experience in administration, hospitality, tourism, or customer service
Experience in recruitment, onboarding, or staff training
Strong organisational and multitasking abilities
Excellent communication and interpersonal skills
Ability to manage multiple operational areas simultaneously
Experience with booking systems and POS/RMS systems preferred
Competent computer and social media skills
Ability to work independently and within a team environment
Strong attention to detail and document management skills
Personal Attributes
We are looking for someone who is:
Professional, friendly, and approachable
Highly organised and proactive
Reliable and adaptable in a fast-paced workplace
Confident in leadership and problem-solving situations
Passionate about customer service and team support
Desirable Qualifications
Experience in tourism, hospitality, wildlife park, or event operations
Knowledge of workplace health & safety procedures
Experience coordinating group bookings or events
What We Offer
Competitive hourly rate based on experience
Supportive, friendly team environment
Subsidised onsite accommodation
Staff discounts and additional perks (e.g., café/retail discounts, free park entry, professional development opportunities)
Additional Information
Applicants must reside in Tasmania or be ready to relocate
Available for unpaid trial shift
Visa sponsorship is not available for this role
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📌 Position: Senior Administration Coordinator / Recruitment Officer (Tasmania)
🏢 Wing's Wildlife Park
📍 Tasmania