Retention Sales Closer – Saves, Win-Backs & Reactivations (Uncapped Commission)

ARE YOU A CLOSER? PROVE IT.

Cloud 9 Window Cleaning is one of Sydney's fastest-growing home services companies, with thousands of homes on recurring cleaning plans. We're hiring a Retention Sales Closer to own our saves, win-backs and reactivations and turn more of our customers into customers for life.

Warm leads only. No cold calling. Every person you speak to already knows us.

WHAT YOU'LL DO
Call customers who want to cancel - same day - and save them
Win back past customers and get them back on a plan
Call every one-time customer and old lead and convert them onto a recurring plan
Log every call and outcome in our CRM
Own your weekly numbers: saves, win-backs, conversions and revenue kept

WHO YOU ARE

You're a closer first. If you've worked a save desk or retention team (telco, energy, gyms, subscriptions),



even better - but we'll take a top seller who's never done retention over a retention person who can't sell.
Proven phone sales track record - with numbers to back it up
You love objections and you hate losing
A "no" just means "not yet"
Confident, warm and quick on the phone
Organised and honest with your numbers

WHAT YOU GET
Base + uncapped commission
Hours: Mon-Fri
Office location - Surry Hills
Full training on our scripts and offers
Explicit targets, weekly leaderboard and real recognition
Room to grow as we scale - we're going big

OUR VALUES
Unwavering positive attitude
120% work ethic
Prepared to win
Extreme ownership
Always be a student

Check us out on Instagram while you wait: @cloud9windowcleaningau

📌 Retention Phone Sales Closer Surry Hills (Australia)
🏢 Cloud 9 Window Cleaning
📍 Australia