Woods & Co Recruitment has partnered with a growing and innovative technology business with a robust reputation for delivering reliable, high-quality solutions to clients across Melbourne.
Due to continued growth, they're looking to add a hands-on and technically minded Field Service Technicianto their team.
This is a full-time opportunity suited to someone who enjoys troubleshooting, working with technology and getting out on the road to resolve issues directly with clients.
You'll be working across client sites throughout Melbourne, providing technical support, maintaining equipment and assisting with installations, while also supporting the internal team with backend systems and administration.
What's in it for you?
Competitive salary package + super (depending on experience)Rotating roster with a mix of weekday, evening and weekend shiftsVariety across field service, technical support, installations and administrationOpportunity to travel interstate for installations when requiredWork with a range of hardware, software and technology platformsSupportive and collaborative team environmentLong-term opportunity with a growing businessOpportunity to take ownership of technical issues and develop your skills across multiple areas
What you'll be doing
Attending client sites to diagnose and resolve technical and hardware issuesProviding technical support to clients via email, phone and digital platformsTroubleshooting hardware, software and connectivity issuesPerforming routine maintenance,



cleaning and servicing of equipmentMonitoring equipment remotely and responding to faults as requiredLearning and managing internal monitoring software and backend systemsInstalling and setting up equipment at client locationsAssisting with interstate installations when requiredWorking closely with internal teams to coordinate installations and technical requirements
What we're looking for
Previous experience in field service, technical support, IT support, electronics or a similar roleStrong computer and technical skillsAbility to quickly learn new software, hardware and backend systemsConfident troubleshooting technical issues independentlyStrong problem-solving skills and a calm approach under pressureExcellent written and verbal communication skillsConfident dealing directly with clientsStrong attention to detail and organisational skillsBasic programming, coding or HTML knowledge would be highly regardedComfortable using AI and modern digital toolsAbility to work independently and as part of a teamHappy working hands-on and travelling to client sitesMelbourne-based and able to work onsite when requiredFlexible and available to work across a rotating rosterCurrent driver's licenceReliable, motivated and customer focused
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences.
We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members, and genders of the LGBTQI community and people with disability.
*You will only be contacted if you are shortlisted.
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📌 Field Service Technician (Melbourne)
🏢 Woods
📍 Melbourne