At Certis, our people are the difference.
As one of Australia's leading security and integrated services providers, we deliver tailored solutions that keep people, assets and operations safe across some of the country's most complex and high-profile environments.
We are seeking an experienced and highly capable Loading Dock Master to join our team at Atlassian Central, one of Sydney's most innovative and prestigious workplaces.
This is not a traditional security role!
As the Loading Dock Master, you will be responsible for the safe and efficient management of the site's loading dock operations, a critical operational hub where logistics, traffic management, contractor access, safety and security converge.
About the Role & Location
Based at Atlassian Central, the world's tallest hybrid timber tower, in Sydney's Tech Central precinct beside Central Station.
This 39-storey landmark blends mass timber with cutting-edge smart building technology and targets a 50% cut in embodied carbon.
You will act as the central point of control for all loading dock activities, ensuring deliveries, contractors and service providers can operate safely, efficiently and in compliance with site requirements.
Pay: Level 4 plus Attractive Site & First Aid Allowances!
Employment Type: Part- Time Position available
Key Responsibilities
Loading Dock Operations
Control authorised vehicle access into and out of the loading dock
Verify delivery bookings and access approvals
Enforce allocated delivery time slots
Coordinate couriers, contractors, tenants, removals and fit-out activities
Ensure unauthorised vehicles do not enter controlled areas
Turntable Management
Operate and oversee vehicle turntable movements following training and certification
Maintain protected vehicle and pedestrian separation at all times
Coordinate vehicle entry, unloading and departure activities
Identify and escalation faults,



hazards and unsafe conditions
Implement contingency procedures during operational disruptions
Fit-Out & Construction Support
Support enhanced security and operational controls during fit-out and construction activities
Coordinate competing operational, construction and tenant delivery requirements
Collaborate with site security teams and operational stakeholders during peak activity periods
Traffic & Logistics Coordination
Work closely with building management, contractors and tenant representatives
Monitor traffic conditions impacting site access
Minimise congestion and unsafe vehicle movements
Apply site Traffic Management Plans and escalation procedures
Support the safe interface between loading dock operations and surrounding public infrastructure
Contractor & Delivery Management
Manage delivery bookings through electronic booking platforms such as Vaya.
Verify contractor credentials, inductions and authorisations
Maintain accurate operational records and logs
Escalate compliance concerns and operational risks
About You
To be successful in this role, you will bring:
Previous experience in loading dock operations, logistics coordination, facilities management or traffic management
Proven ability to manage drivers, contractors and service providers professionally and confidently
Strong operational decision-making and problem-solving skills
Excellent communication and stakeholder management capability
High attention to detail and commitment to safety




Strong computer skills and experience using electronic booking or workflow management platforms
The ability to remain calm and effective in a fast-paced operational environment
Essential Requirements
Current NSW Security Licence
Demonstrated understanding of workplace health and safety requirements
Ability to obtain and maintain site-specific clearances
Turntable operation competency (or willingness to obtain certification)
Traffic management qualifications or experience highly regarded
Full Australian working rights
Why Join Certis?
At Certis, we invest in our people and provide opportunities to build long-term careers across security, customer service and integrated solutions.
We offer:
Competitive remuneration with a site-specific allowance
Career development and progression opportunities
Ongoing training and professional development
Supportive and inclusive team culture
Work at the prestigious Atlassian Central, the world's tallest hybrid timber tower
Diversity & Inclusion
Within Certis Australia, we believe our strength lies in the diversity of our people.
We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.
Our commitment to aSafer, Smarter and Betterworkplace ensures every employee is supported, respected and empowered.
We actively encourageFirst Nations and Torres Strait Islander peoples,veteransand candidates from diverse backgrounds to apply.
Certis Security Australia – Master Licence Details
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📌 Loading Dock Master (Sydney)
🏢 Certis Group
📍 Sydney