Reporting to the Fraud Manager, the Fraud Analyst supports fraud detection, scam prevention, and investigation activities by reviewing alerts, referrals, customer-reported incidents, and intelligence sources.
The role is responsible for identifying, escalating, and helping mitigate fraud and scam risks to safeguard customers and the business.
This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for the Financial Care team.
A few of your responsibilities
Review customer-reported fraud and scam activity
Assess fraud, scam, and suspicious activity referrals
Manage and triage Fraud Inbox referrals
Gather and assess information from customers, systems, and stakeholders.
Investigate suspected fraud and scam activity
Perform link analysis across customers, identities, devices, IP addresses, payment methods, email addresses, phone numbers, and other identifiers
Investigate fraud risks and control weaknesses
Assess fraud indicators, control effectiveness, and customer impact
What we will be looking for
Experience within financial crime, fraud, compliance, investigations, banking operations, gaming operations or risk management environments
Experience in fraud investigations, fraud operations, scam prevention, financial crime, AML/CTF or banking operations
Experience analysing customer, payment, device and transactional data
Understanding of relevant fraud and scam typologies, including account takeover, identity theft, payment fraud, money mule activity, account compromise and insider threats
Strong analytical and critical thinking skills
Strong investigative and problem-solving capability
About you




With experience in fraud, financial crime, investigations, compliance, banking, gaming operations, or risk management, you are confident analysing customer, payment, device, and transactional data to detect emerging threats and uncover complex fraud patterns.
You have a solid understanding of common fraud and scam typologies, including account takeover, identity theft, payment fraud, and account compromise.
A proactive problem-solver, you thrive on following leads, connecting information, and delivering practical outcomes.
You are detail-oriented, highly organised, and able to engage effectively with stakeholders while maintaining a strong focus on customer protection and risk mitigation.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
What we can offer you
Complimentary meal on site every day including hot meals, sandwich bar and more
Discounted parking + other transport options
Up to 30% discounts across award winning restaurants and accommodation
Mental Health and Wellbeing services
Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
For three decades, The Star Sydney has been a local landmark,



deeply ingrained in Pyrmont and Darling Harbour.
Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub.
The Darling, and The Lyric Theatre have hosted prestigious events and international acts.
With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
We believe in authenticity that embodies our Company values =
Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care
.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.
We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.
We offer a range of versatile working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded
WGEA Employer of Citation for Gender Equality
********) and has been recognised as a
**** GOLD Employer
by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
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📌 Fraud Analyst (Sydney)
🏢 The Star Ent Group
📍 Sydney