About Us:
At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.
With a range of services in many locations in Victoria and Tasmania, our ****staff and 600volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the
B
E
S
T
philosophy –
Believe, Excel, Support and Trust
– underpinned by our values of
Kindness, Respect, Integrity, Innovation and Inclusion
, and our customer service charter and promise that shape and inform all that we do.
More information can be found on the Uniting AgeWell website -
Why choose Uniting AgeWell
Easy to access with public transport and
free on/off site parking
Above award hourly rates
Salary packaging benefit up to $15,900 + $2,650
annually
Annual
Leave loading
Career pathways
, education and training opportunities
Comprehensive Employee Assistance Program
available 24/7 for our staff
Enhanced Parental Leave
options
Location options - move within our
Uniting AgeWell network
(Victoria and Tasmania)
Not for profit,
values-based
organisation
About the role:
We are looking for an organised and customer-focused
Administration Officer
to support our Home Care and Allied Health teams.
Working Monday to Friday between
9:00am and 5:00pm
, you will be responsible for delivering high-quality administrative support and helping ensure the efficient operation of our services.
As the first point of contact for clients, families, visitors and staff,



you will play a vital role in creating a professional and welcoming environment while building positive relationships and delivering exceptional customer service at every interaction.
Key responsibilities include:
Providing exceptional customer service via phone, email and face-to-face interactions
Managing reception and high-volume incoming calls
Coordinating clinician schedules, client appointments and room bookings
Supporting Home Care and Allied Health teams with administrative functions
Taking minutes and preparing meeting documentation
Managing calendars, meeting room bookings and staff schedulesOrganising meetings, events and catering requirements
Maintaining accurate client records and databases
Assisting with billing, timekeeping and other administrative processes
Coordinating office supplies, mail and general office management activities
Supporting managers and teams with various administrative projects and priorities
About You
You are highly organised, proactive and thrive in a busy environment.
You enjoy building positive relationships and take pride in delivering exceptional service and support.
This is the ideal opportunity for someone who enjoys variety, takes initiative, and is passionate about making a genuine difference in the lives of older people.
To succeed in this role, you will bring:




Previous experience in administration, reception or office management
Exceptional customer service skills
Strong verbal and written communication skills
Excellent organisational and time management abilities
Experience taking meeting minutes and preparing skilled documentation
Confidence coordinating meetings, events and catering arrangements
Strong problem-solving skills and the ability to think proactively
The initiative to work independently while contributing positively to a team environment
Experience managing competing priorities in a fast-paced environment
High-level computer skills across Microsoft Office programs
Experience using AlayaCare and the My Aged Care (MAC) Portal (desirable but not essential)
Experience working within community aged care, health, allied health or a similar sector (highly desirable)
Experience supporting multidisciplinary clinical teams (desirable)
Knowledge of medical reception or healthcare administration (desirable)
A genuine passion for client engagement and supporting older people to achieve their goals
Essentials for working in Aged Care:
A current Working With
Children Check card
Current and ongoing flu vaccinations
Australian working rights
Ability to pass a national police clearance and NDIS Clearance
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.
Adminstration Officer (Community Hubs) PD.pdf
For more information please contact the Recruitment Team at ******.
Please note the position and location.
Only shortlisted candidates will be contacted.
We look forward to hearing from you!
#J-*****-Ljbffr

📌 Administration Officer - Home Care & Allied Health (Geelong)
🏢 Uniting Agewell
📍 Geelong