AFCA is seeking a Manager, Triage, Assessment & Prioritisation (TAP) to lead a team of Assessment Specialists.
You will guide complaint assessments, determine pathways and ensure high-quality decisions are communicated clearly.
Join AFCA to support Australians through complex scam-related complaints, drive process readiness for a current TAP function and work in a hybrid setup with three days in the office weekly.
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📌 People Leader, Scam Triage & Assessment (Sydney)
🏢 AFCA
📍 Sydney