The Opportunity
An exciting temporary opportunity has become available for an experienced Collections Officer to join a well-established organisation based in Brisbane.
This is a fantastic opportunity for someone with strong collections experience who can hit the ground running and drive the recovery of a high-volume in outstanding debt over a 6-month contract.
The Role
Reporting to the relevant manager, you'll be responsible for managing a high-volume portfolio of overdue accounts, focusing on aged debt recovery, negotiating with customers and maximising cash collections across the business.
Manage a high-volume portfolio of overdue accounts and aged debt
Proactively contact customers to follow up overdue invoices and secure payment
Negotiate payment plans and arrangements to facilitate debt recovery
Prioritise aged debt based on value, risk and recovery potential
Investigate and resolve account queries, invoice discrepancies and payment disputes
Monitor aged debtor reports and maintain accurate records of collection activities
Follow up on broken payment promises and outstanding payment commitments
Build and maintain professional relationships with customers while managing difficult conversations




Liaise with internal stakeholders to resolve outstanding account issues
Escalate high-risk and long-outstanding accounts where required
Provide regular updates on collection progress, outstanding balances and recovery targets
Work towards cash collection targets within a fast-paced environment
About You
Previous experience in a high-volume collections or credit control position
Proven experience in aged debt recovery and collecting overdue invoices
Demonstrated ability to negotiate payment arrangements and secure outstanding payments
Experience managing a large portfolio of debtor accounts
Strong communication and negotiation skills, with the confidence to have difficult conversations
Ability to hit the ground running and commit to a 6-month temporary contract
What's on Offer
6-month temporary Collections Officer opportunity
Flexible hours and hybrid opportunities
High-volume role with a robust focus on cash collection and debt recovery
Opportunity to make an immediate impact within an established organisation
Competitive hourly rate based on experience
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📌 Collections Officer (Brisbane)
🏢 Sharp & Carter
📍 Brisbane