Gym Manager | Fitness Club Manager | Stepz Fitness Townsville
Join our Stepz Fitness team at Townsville! We're seeking a dedicated leader to run our premium facility, drive membership growth, and build a club culture members love.
We combine 24/7 gym access with functional group training under one roof. As Gym Manager, you'll lead a passionate team and inspire our members to achieve their best, with the autonomy to run the club your way.
Why Work With Us?
Attractive remuneration package + performance-based incentive structure
Free gym membership and associated perks
A new facility with top-of-the-line equipment
Full training provided, with the autonomy to run your club and make it your own
Genuine career progression opportunities within a growing fitness brand: multi-site manager, area manager, club owner, etc.
What You'll Be Doing
Lead from the front with tours, follow-ups, and lead conversion
Build relationships with new members and support their growth and journey with us
Drive membership growth and retention
Lead, coach, and manage Personal Trainers, Group Instructors and staff
Deliver and lead functional group training sessions where required
Club Operations
Manage day-to-day operations of a 24/7 club




Run Group Training supported by Stepz TV
Maintain high standards across member experience, cleanliness, and compliance
Ensure the club is always tour-ready and KPI-focused
Content & Socials
Have fun creating a excellent member experience: share stories on social media and build
engagement in club and online
Get creative with regular photos and videos of the club and member achievements for Facebook and Instagram
What We're Looking For
Proven experience as a Gym Manager, Assistant Manager, or Fitness Sales Manager preferred
Strong background in sales, lead conversion, and customer service
Confident team leader with high personal energy on the gym floor
Self-motivated with the initiative to run a club autonomously
Ability to work flexible hours, including some evenings or Saturdays
Strong customer service, communication, and administrative skills
Ability to work independently and as part of a team
Qualifications & Experience
Certificate IV in Fitness (minimum)
Current CPR/First Aid certification
Prior experience in a 24-hour gym is a plus, but not required
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📌 Gym Manager | Fitness Club Manager | Stepz Fitness Townsville
🏢 Stepz Fitness Aitkenvale
📍 Townsville