Department: Housing Response Centre – Liverpool NSW
$102,936 - $113,579 a year
1d ago , from Department of Communities and Justice NSW
Talent Pool creation for future Ongoing and Temporary roles
Talent Pool only
Location: Liverpool
Clerk Grade 5/6, Salary $102,936 - $113,579 pa, plus employer's contribution to superannuation and annual leave loading
Your role
As an Assistant Project Officer, you will be part of a service team supporting the Housing Response Centre (HRC) in delivering quality service to its clients and staff. You will support the design and implementation of a range of projects, in line with the directorate's responsibilities, which improve HRC service delivery or operations and contribute to better outcomes for individuals, families, groups and communities.
What you'll do
The Assistant Project Officer works within a team who plays a key role in supporting staff, stakeholders and service delivery teams by providing expert advice, coordinating activities, driving service improvements and helping resolve complex enquiries.
Provide information and answer questions efficiently on Homes NSW policy and processes from internal and external stakeholders.
Guide staff to locate and utilise relevant resources to support decision‐making and empowerment.
Contribute to the preparation of correspondence, communication and resource material.
Communicate with clients and stakeholders to coordinate on shared deliverables and outcomes.
Conduct research or seek guidance in order to better inform Homes NSW policy and processes.
Assist the service team with completing tasks and implementing project plans as required to ensure agreed outcomes are achieved.
Work with the Service Managers and Project Officers to identify and implement service improvements.
Assist with escalations and queue monitoring as needed.




What we're looking for
Ability to meet tight deadlines in an environment characterised by conflicting priorities and multiple stakeholders.
Experience maintaining project related reports and registers to ensure accountability and integrity of data.
Communicate effectively and demonstrate a thorough knowledge of the services.
Ability to work well autonomously and as part of a team.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work workplace
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Applications close
Sunday, 15th November **** at 11:59pm AEST.
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Caressa Kemp on ****** or **************.
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Syvonne Pereira on ******** *** or ******
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity
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📌 Assistant Project Officer (Sydney)
🏢 the original
📍 Sydney