Senior Store Manager | Victoria's Secret | Chadstone
Lead the Performance, People and Future of Victoria's Secret Chadstone
Victoria's Secret is seeking an accomplished
Senior Store Manager
to lead our Chadstone store.
This is a significant leadership opportunity for a commercially driven retail professional with proven experience leading
big-box, large-format or high-volume retail operations
, as well as demonstrated
multi-site leadership experience
.
This is not a first-time Store Manager opportunity. We are looking for an established senior leader who can confidently take ownership of a complex retail environment, elevate commercial performance, build leadership capability and create a highly engaged, accountable store culture.
The Opportunity
As Senior Store Manager, you will have full accountability for the performance of Victoria's Secret Chadstone across sales, people, customer experience, operations and profitability.
You will lead from the shop floor, set clear performance expectations and develop a robust leadership team capable of driving the business consistently.
Your responsibilities will include:
Taking complete ownership of store sales, profitability and operational performance
Driving key performance indicators, including conversion, average transaction value, units per transaction and category performance
Managing labour investment, productivity, rostering and workforce planning
Leading, coaching and developing a sizeable store team
Building the capability, confidence and accountability of your leadership team
Identifying and developing future leaders through structured succession planning
Creating a positive, inclusive and high-performance store culture
Setting clear expectations and addressing performance issues confidently and fairly
Delivering an elevated, memorable and consistent customer experience




Maintaining exceptional visual merchandising and global brand standards
Ensuring strong stock management, loss prevention, compliance and operational execution
Leading recruitment, onboarding, training and team retention
Partnering effectively with State, Brand and Support Office teams
Using commercial data to identify opportunities and turn insights into measurable action
What You Will Bring
To be considered for this senior appointment, you must be able to demonstrate:
Current or recent
Senior Store Manager
,
Multi-Site Manager, Cluster Manager or Area Manager
experience
Proven leadership experience within big-box, large-format, department store or high-volume retail
Experience overseeing multiple stores, locations or significant cross-store responsibilities
A strong record of improving sales, profitability, customer experience and key performance indicators
Experience managing substantial labour budgets, complex rosters and large retail teams
Strong commercial acumen and confidence interpreting retail performance data
Demonstrated success building leadership capability and developing future Store Managers
Experience strengthening team culture, engagement, accountability and retention
Confidence managing underperformance and making commercially sound decisions
Strong operational, stock management and loss-prevention capability
Excellent communication and stakeholder-management skills
A visible,



hands-on leadership style with a genuine commitment to being present on the shop floor
Flexibility to work across retail trading hours, including weekends, peak periods and public holidays
Experience within premium fashion, lingerie, beauty or customer-led specialty retail will be advantageous. However, the strength and scale of your leadership experience will be the priority.
The Leader We Are Looking For
You are a commercially sharp, people-focused leader who knows how to balance high expectations with genuine care.
You do not manage from the office. You are visible, decisive and connected to your team and customers. You know how to set a clear direction, build trust, create accountability and inspire people to deliver their best.
You understand that strong results come from strong leadership—and you have the experience to prove it.
Why Join Victoria's Secret and Valiram?
Lead one of the world's most recognised retail brands
Take ownership of an established, high-profile Queensland store
Make a genuine impact on commercial performance and team culture
Receive a competitive salary and performance incentives
Access structured leadership development and brand training
Build your career across Valiram's expanding Australian and international portfolio
Enjoy staff discounts across a portfolio of premium global brands
Join a growing retail business with significant career opportunities
Established in Kuala Lumpur in ****, Valiram is one of Asia-Pacific's leading luxury and lifestyle retail groups.
Valiram operates more than 500 stores across the Asia-Pacific region and represents over 200 internationally recognised brands across fashion, beauty, watches, jewellery, confectionery and dining.
In Australia, our portfolio includes Victoria's Secret, Bath & Body Works, Tory Burch, Tudor, Cartier, BVLGARI and Läderach.
#J-*****-Ljbffr

📌 Senior Store Manager | Victoria'S Secret | Chadstone (Melbourne)
🏢 Valiram
📍 Melbourne