Looking for a secure role with a supportive team and genuine career growth?
A growing finance company based in the Perth CBD is seeking an experienced Collections Officer to join their friendly and high-performing team.
This is a fantastic opportunity for someone who enjoys customer interaction, problem-solving, and achieving positive outcomes.
You'll be joining a well-established organisation that works within the real estate finance sector, offering long-term stability, ongoing support, and a positive team culture.
What you'll be doing: Speaking with customers to negotiate payment arrangements and resolve overdue accounts Managing inbound and outbound calls in a professional and empathetic manner Assisting customers experiencing financial hardship and identifying suitable solutions Maintaining accurate account notes and payment records Working closely with internal teams to achieve the best customer outcomes Meeting collection targets while maintaining excellent customer service standards What we're looking for: Previous experience in collections, accounts receivable, customer service, or debt recovery Strong communication and negotiation skills Ability to handle difficult conversations with empathy and professionalism Good attention to detail and time management skills Positive attitude and ability to work within a fast-paced team environment Confidence using multiple systems and managing a busy workload What's on offer: Perth CBD location Supportive and social team environment Career progression opportunities Stable and growing organisation Full training and ongoing support provided If you enjoy working with people, finding solutions, and being part of a collaborative team, we'd love to hear from you.
Apply now or contact Megan at ****** or ************ for a confidential discussion.

📌 Collections Officer (Perth)
🏢 KBH Solutions
📍 Perth