About the role Base salary from $86,266 per annum (plus super) - total package to be negotiated with preferred candidate based on skills and experience The Connections Services Coordinator at TasNetworks is responsible for delivering market services and connections to customers while adhering to national rules and regulations.
Key responsibilities include managing escalated basic connections and alterations, ensuring compliance with regulatory requirements, and providing exceptional customer service.
The role requires a strong understanding of the National Electricity Market (NEM) processes and excellent communication skills.
This position is a permanent position in a supportive work environment focused on safety and customer satisfaction.
In this role you will deliver market services and connections to TasNetworks customers while adhering to national rules and regulations and manage escalated basic connections and alterations.
Making sound decisions to address complex customer queries, you will contribute to effective customer and process issues resolution whilst maintaining a balance between business and customer needs This role requires the ability to gain a comprehensive knowledge of processes to meet all compliance obligations, regulatory requirements and standards, NEM and ISO**** accreditation.
You will also manage internal and external stakeholders and communicate with a varied audience with exceptional attention to detail.
About you You will have excellent prioritisation,



time management and decision making capabilities.
High level customer service and stakeholder management skills are crucial to this role, along with proven strong communication skills You will have an understanding of the National Electricity Market, and demonstrate or have the ability to acquire an understanding of TasNetworks' policies, procedures and processes.
The successful candidate will have a Certificate III in Business Administration or equivalent experience.
What's on offer This is a permanent full-time opportunity based out of our Hobart office, offering an attractive remuneration and benefits package.
At TasNetworks we want to power a bright future for our people, our community and our customers.
We offer a supportive work workplace where safety is at the heart of everything we do.
As an "employer of choice" we offer excellent employee benefits including: Flexible work arrangements 20 days of annual leave per year + an additional 3 days of leave between Christmas and New Year Electricity discount of *****% (following probationary period) Paid volunteer days (we strive to give back to the community) Free onsite parking (It all adds up) Onsite gyms (plus an annual health and wellbeing rebate) Career development - personalised career pathways across trade and leadership, supported by our internal training programs All the equipment you'll need to be successful in your role

📌 Connection Services Coordinator (Hobart)
🏢 Tasnetworks
📍 Hobart