NSW Department of Communities and Justice – Lismore NSWHousing Manager | Housing Services HOMES NSWLocation: LismoreEmployment Type: Ongoing Talent Pool for Future Opportunities across the Northern DistrictSalary: $116,981 to $129,492, plus superannuation and annual leave loadingYour roleHousing Services comes under the Homes NSW umbrella.
Homes NSW is a division within the Department of Communities and Justice (DCJ) to deliver quality homes and services that change lives and end homelessness.The Housing Manager supports the team with overseeing the delivery of frontline housing operations.The Housing Manager is responsible for the day-to-day work of client service teams, providing direction, support & guidance, and feedback to team membersThe Housing Manager also reviews operational data and reports and facilitates the delivery of quality outcomes including customer centred service delivery, robust partnerships for impact and a thriving and empowered workplace.What you'll doHousing Managers support the overall functionality, coordination, and cohesion of their team in delivering quality services and achieving shared outcomes.Provide advice to clients and their advocates to navigate complex housing needs.Responding to crisisEffectively responding to the needs of customersEnsuring that service delivery is efficient & that targeted goals and KPI's are achieved.Manage stakeholder relationshipsYou will demonstrate strong management skills within your daily interactions and have a clear understanding of how planning, leading,



organising and monitoring contributes to being an effective manager.Regular travel and field work is a requirement of this position.What we're looking forIn this role, you will:Monitor service standards and uplift practice to promote adherence to the housing practice standardsEnsure services are delivered in compliance with legislation and policyUndertake resource planningFoster team development and drive performance improvementAssist with complex service issues and policy interpretationCommunicate and negotiate to efficiently foster and manage key stakeholder relationships internally and externallyWe focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage, and integrity.What We OfferWe offer a variety of benefits, including:A challenging and rewarding careerFlexible, autonomous work environmentCompetitive pay and conditionsTraining and development opportunities to build and maintain capabilitiesHealth & Wellbeing and Employee Assistance Programs.Want more information?
Visit our website to see more information on Working for us.We do work that really mattersWorking for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.
We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.




We're focused on breaking, rather than managing, disadvantage.
It's work that really matters.Are you ready to join us?
Applications close Friday 13th November at 11:59pm AESTFor more information about the role or what it's like to work for Homes NSW, please contact the hiring manager Kristie O'Brien on ********** or via email at ****** and Diversity lies at the heart of how we recruitWe continue to hire great people with a wide variety of skills, experience and backgrounds.
This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.Other InformationA talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.For more information visit Applying for DCJ jobs on the DCJ website.Thank you for your interest in this role.
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📌 Housing Manager (North Lismore)
🏢 the original
📍 North Lismore