Let's be real for a minute... this isn't just another support worker job.
Heart-Led Support is a team of skilled, driven male support workers who are in this industry for one reason: to make a difference.
We back our people, reward effort and help men live purposeful, independent lives.
Our mission is big, and we're growing across Queensland.
We need experienced people who can help lead it.
This role is for you if...
You've done the hard yards already.
You know this work can be tough.
Shifts change, behaviours escalates and not every day goes to plan.
You stay steady, back yourself and find a way forward without waiting to be told.
You still show up with heart, because you know why you're doing it.
What we're looking for
At least 1 year of mental health or disability support experience
Experience supporting participants with complex behaviours, using positive behaviour support and de-escalation
A calm head and practical problem-solving under pressure
Initiative.
You own your shifts from start to finish
Able to meet the physical demands of the role, including personal care and active community outings
Comfortable leading by example on health and wellbeing




Robust communication and the confidence to build real relationships
Bonus:
Background in men's work, coaching, youth work, mentoring or sport, or the discipline that comes from martial arts or military service
What the role involves
Supporting participants with mental health challenges at home and in the community
Working through challenging situations, including exposure to alcohol and other drug use
Personal care, including showering and toileting
Mentoring, role modelling and building capacity, not doing things for people
Following each participant's support plan and behaviour support plan
Completing thorough shift notes and reports
What's in it for you
Casual to start, with a pathway to permanent part-time:
No micromanagement:
A real team:
Growth:
You'll need
NDIS Worker Screening Check
Blue Card
First Aid and CPR
Driver's licence and a reliable, insured vehicle
Full right to work in Australia (we don't offer visa sponsorship)
This role is open to male applicants only, as it involves intimate personal care for male participants (genuine occupational requirement).
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📌 Experienced Support Worker (Gold Coast)
🏢 Heart-led Support
📍 Gold Coast