Join a growing MSP supporting diverse clients with Microsoft 365, Azure and networking technologies.
Career growth, bonuses and training provided.Newcastle NSW | Armidale NSW | Townsville QLDCompetative Salary + Bonuses + Professional DevelopmentVerve Partners is partnering with RMT, a well-established and growing Managed Services Provider to recruit an experienced Level 3 Support Engineer.This organisation has built an outstanding reputation for delivering exceptional service and technical expertise across a diverse client portfolio, ranging from regional organisations through to large enterprise environments.If you're an experienced MSP professional looking for a role that offers variety, technical challenge and genuine career progression, we'd love to hear from you.What's on Offer?
Quarterly bonus programFunded professional developmentSalary increase for approved certificationsStrong internal career pathwaysSupportive team environmentExposure to contemporary cloud, networking and security technologiesOpportunity to work with a broad range of clients and industriesThe Role As a Level 3 Support Engineer, you'll act as a senior escalation point within the Service Desk team,



supporting multiple client environments and resolving complex technical issues.Key ResponsibilitiesProvide Level 3 technical support and escalationsTroubleshoot Microsoft 365, Azure and infrastructure issuesSupport networking and security environmentsMaintain technical documentationCollaborate with project delivery teamsAbout YouEssential ExperiencePrevious MSP experienceMicrosoft 365 administrationWindows ServerActive DirectoryStrong networking and troubleshooting skillsHighly RegardedCompliance and governance exposureMicrosoft certificationsWe acknowledge and pay our respects to the Traditional Owners of the land on which we work and live.
We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging.
We recognise that this land was and always will be Aboriginal and Torres Strait Islander land.
We acknowledge and pay our respects to the Traditional Owners of the land on which we work and live.
We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging.
We recognise that this land was and always will be Aboriginal and Torres Strait Islander land.
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📌 Level 3 Support Engineer (Newcastle)
🏢 Verve Partners
📍 Newcastle