Independent Schools NSW is the peak body supporting and representing independent schools in NSW and provides a range of services across NSW and ACT.Independent Schools NSW is the peak body supporting and representing independent schools in NSW and provides a range of services across NSW and ACT.Position PurposeIndependent Schools NSW conducts over 450 courses, conferences and events each year.
Over 50,000 school leaders and teachers participate in these experiences in face-to-face, online and blended modes.The Data Support Officerworks behind the scenes to ensure that the needs and requests of internal and external stakeholders are met professionally and in a timely manner.
A part of successfully completing the duties of this role is ensuring that data entry is accurate, records and documents are maintained and system workflows operate effectively.This is a part time position, with the exact details to be negotiated with the successful candidate.
It is a contract position from January **** until December ****.
There is scope to work remotely up to 50% of the time.Key AccountabilitiesAdminister system workflows and processes that support delegates to register and attend courses, conferences and events.
E.g. processing registration transfers and cancellations when delegates request changes; enabling registration for delegates who arrive at events without having already registeredRespond in a professional and timely manner to requests from internal and external stakeholders.
E.g. supporting delegates who are seeking to register for an event after the closing date.Troubleshoot and problem-solve issues arising or changes needed in relation to event details and delegate registrations.
E.g.



providing additional information or seeking support from other internal specialists to support delegates who are experiencing some kind of difficultyAssist with the annual event entry and review process.
E.g. checking and editing details about the courses, conferences and events that are proposed, prior to them going live.Qualifications, Experience and Knowledge/SkillsQualificationsProficiency in Microsoft Office Suite, Windows-based systems, and familiarity with databases, CRM and a Learning Management SystemCommitment to continuous learning, such as short courses, certifications, or on-the-job developmentWhat Experiences are we looking for?
A background in administration, customer service and/or data entry.What Knowledge/Skills are we looking for?
Is organised, dependable, and comfortable managing multiple requestsEnjoys problem solving and continuous improvementIs curious and willing to learn new systems and business processesAble to assess information, identify patterns and suggest practical improvementsWorks well with both technical and non technical colleaguesEnjoys working collaboratively and values feedback, shared learning and continuous improvementHas a positive attitudeDesirableUnderstanding of the NSW independent school sector and the role of Independent Schools NSW as a peak body and member-based service organisationAt Independent Schools NSW we value and promote a respectful, diverse and inclusive workplace and encourage applications from people of all ages, nationalities, abilities, cultures and experiences.
If you require any adjustments during the recruitment process, please let us know.The closing date is Friday 13 November ****.Please direct any queries to Margaret Molloy, People and Culture Manager on ********* or ****** careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Data Support Officer (Sydney)
🏢 Independent Schools NSW
📍 Sydney