Trainee Travel Consultant (My Holidays) - Broadbeach, QLDReady to launch your career in travel?
We're looking for aspiring Trainee Travel Consultants to join My Holidays, part of Ignite Travel Group.
Whether you're coming from retail, hospitality, customer service, contact centres or another people-focused industry, we'll provide the training, support and development you need to succeed.You'll learn from experienced Holidays Experts, develop valuable sales and customer service skills, and help Australians book unforgettable holidays holidays.You don't need previous travel industry experience.
We're looking for people who are motivated to succeed, enjoy building connections with customers, deliver exceptional service and have a genuine passion for travel.If you're eager to learn, thrive in a team environment and are excited to build a rewarding career, we'd love to hear from you.Why Join My Holidays?
As a Trainee Travel Consultant, you'll be part of an award-winning team that combines a passion for travel with a high-performance culture.
At My Holidays, we're committed to helping our people build meaningful careers, develop specialist expertise and create exceptional experiences for customers.
Part of Ignite Travel Group and Flight Centre Travel Group, both certified as Great Place to Work® (ANZ ****), we offer the support, development opportunities and culture to help you succeed.
Join us in our modern beachfront office in Broadbeach on the Gold Coast and build your career with Australasia's leading holidays agency.About usAt My Holidays, we're passionate about helping Australians discover incredible destinations through unforgettable holidays experiences.
We're committed to creating exceptional customer experiences while helping our people build rewarding careers.
We're part of Ignite Travel Group,



owned by Flight Centre Travel Group.What you'll be doingComplete our structured training and onboarding programAssist inbound enquiry for our perfectly packaged My Holidays vacations via phone and online channelsLearn how to understand customers' travel needs and build confidence to achieve targetsProvide exceptional service throughout the customer journeyWork collaboratively with experienced consultants and a supportive teamLearn My holidays products, destinations and travel industry systems to become an accredited My Holidays agentWe are a seven-day trading business, with rostered shifts across our operating hours.What we're looking forA positive attitude and willingness to learnStrong communication and relationship-building skillsSales, retail, hospitality, customer service or contact centre experience advantageous but not essentialConfidence speaking with customers over the phoneA passion for helping people and delivering exceptional serviceGoal-oriented with a desire to develop additional skillsOrganised, detail-focused and comfortable working in a fast-paced team environmentWhat's in it for youCompetitive base salary plus superFull paid training and structured onboarding programClear career progression pathwayComprehensive My Holidays product training and ongoing development opportunitiesCareer development and leadership opportunitiesExclusive travel and holidays dealsOpportunities to travel the worldHealth and wellbeing programs, including corporate health insurance discountsFinancial advisory services and employee share plan opportunitiesReward and recognition programsCareer progression opportunities across Ignite Travel GroupIndustry events and familiarisation opportunitiesVolunteer leave, charity fundraisers and community initiativesWeekly happy hour, team events and social activitiesRegular celebrations on our beachfront balconyVIP tickets to special eventsWe're an Equal Prospect Employer and welcome applications from people of all backgrounds.
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📌 Trainee Travel Consultant (My Holidays) - Broadbeach, Qld (Gold Coast)
🏢 Ignite
📍 Gold Coast