Job DescriptionLead a team in delivering exceptional customer service in a high-performing store
Your new company
Join a well-established Australian family-owned retailer specialising in premium furniture, homewares and lifestyle products.
Renowned for quality, elegant styling and exceptional service, the business is seeking an experienced Assistant Manager to support its Bundall store.Your new role
Reporting to the Store Manager, you will support the day-to-day operations of the store while leading and developing a team of Retail Assistants.
You will help drive sales performance, deliver outstanding customer experiences and maintain the store's high visual merchandising standards.
In the Store Manager's absence, you will take responsibility for leading the store.Your key responsibilities will include:
Coaching, motivating and supporting the retail team
Assisting with rostering, onboarding and staff training
Driving sales and supporting the achievement of store targets
Delivering exceptional customer service and expert product advice
Building strong, lasting customer relationships
Managing customer enquiries and resolving concerns professionally
Overseeing opening, closing and daily store procedures
Monitoring inventory, stock receipting, ordering and transfers
Maintaining accurate point-of-sale and inventory records
Ensuring products are displayed, priced and replenished correctly




Maintaining visual presentation in line with brand standards
Supporting cash handling, banking and reconciliation
Assisting with budgets and financial controls
Maintaining compliance with company policies and WHS requirements
What you'll need to succeed
To be successful in this position, you will have:
Previous retail management or supervisory experience
Proven experience leading, motivating and engaging a team
A strong customer-first approach and excellent communication skills
The ability to manage competing priorities in a busy retail environment
Robust organisational skills and attention to detail
Experience using point-of-sale and inventory management systems
Availability to work five days per week, Sunday to Thursday
Experience in premium retail, furniture, homewares or lifestyle products will be highly regarded, along with an interest in quality products, styling and home décor.
What you'll get in return
Competitive salary
Performance-based bonus
Hands-on leadership responsibilities and career development potential
A premium retail environment with quality products
What you need to do now
If you're interested in this role, click 'apply now' or send an updated resume to .
Furthermore, call Thasmika Rupnarain on ************** for a confidential discussion.
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📌 Store Manager (Gold Coast)
🏢 Hays
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