Job DescriptionTemporary Contract in a QLD Government Department | Brisbane
Your new company
This is an opportunity to join a large and established Queensland Government department that delivers essential services across the state.
The organisation offers a professional and collaborative working environment, with a strong focus on customer service, continuous improvement and delivering positive outcomes for the community.
You will join a busy South East Queensland team and take on a key role supporting business operations, leading staff and improving administrative processes.Your new role
As a Senior Business Support Coordinator, you will provide high-level business support while overseeing the day-to-day performance and delivery of a business support function.
This is a hands-on leadership role where you will manage staff, coordinate administrative services and drive improvements across processes and systems.
Key responsibilities include:
Providing high-level business support, advice and assistance across the region
Leading and supporting field and business support staff to achieve operational outcomes
Managing the performance and day-to-day functions of the business support section
Coordinating administrative activities and providing advice to senior management and staff
Supporting the implementation of business initiatives and resolving operational issues
Training and developing staff across business processes and management systems
Reviewing work practices and identifying opportunities for process improvement
Ensuring business processes and procedures remain compliant with departmental requirements




Providing high-quality customer service and coordinating responses to escalated enquiries
Undertaking data analysis to support business decisions and continuous improvement
Managing staff performance and supporting a positive, professional and inclusive working environment
What you'll need to succeed
Previous experience leading or supervising staff within a complex organisational environment
Strong business support and administrative experience
Advanced Microsoft Excel skills and experience
Demonstrated experience in data analysis and process improvement
Strong organisational skills with the ability to manage competing priorities
Excellent written and verbal communication skills
Strong stakeholder management and relationship-building capabilities
Ability to resolve issues, manage conflict and influence positive outcomes
Experience supporting and developing staff
Sound judgement and solid problem-solving capabilities
A strong customer service focus and professional approach
What you'll get in return
Queensland Government temporary contract
Contract from 9 November **** to 26 March ****
Hourly rate of $***** p/h + super
What you need to do now
If you're interested in this opportunity, please click "Apply Now" or send through an updated copy of your resume.
For any enquiries, you can contact Georgia Langdon at or on ************.
To ensure an efficient discussion, we recommend submitting your resume prior to calling.If this role is not quite right for you but you're open to new opportunities, feel free to reach out for a confidential discussion by emailing your resume to our Public Sector team using the same contact details.
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📌 Ao5 Senior Business Support Coordinator (Brisbane)
🏢 Hays
📍 Brisbane