Job DescriptionMelbourne CBD | Various Temporary Assignments through to June **** | APS3–APS5 Opportunities
Your new companyHays is seeking expressions of interest from experienced APS professionals for upcoming Federal Government opportunities across Melbourne.We are particularly interested in candidates with experience in case management, grants administration, compliance admin, program support, processing and service delivery.
Australian citizenship is essential for these opportunities.
Candidates who currently hold a Baseline security clearance or above are strongly encouraged to apply and will be considered for relevant assignments.
APS-experienced candidates who do not currently hold a clearance but are willing and eligible to obtain and maintain one are also encouraged to register their interest.Your new roleUpcoming opportunities may include:
APS Case Officers
Grants Officers / Grants Administrators
Compliance Officers / Administrators
Service Delivery Officers
Program and Project Support Officers
Assessment and Processing Officers
Customer Service and Case Management Officers
Depending on the assignment, responsibilities may include:
Managing cases, applications, claims or grants
Assessing information and supporting documentation
Applying legislation, policy, guidelines and procedures
Maintaining accurate records and updating government systems
Managing enquiries, complaints and escalations
Identifying compliance issues and escalating complex matters
Communicating with internal and external stakeholders
Managing competing workloads and processing deadlines
Supporting reporting and general program administration
Contributing to process and service delivery improvements




What you'll need to succeedWe are looking for candidates who have:
Previous APS or Federal Government experience
Strong case management, administration or service delivery capability
Excellent attention to detail and data accuracy
Experience working within policies, legislation, procedures or regulatory frameworks
Strong written and verbal communication skills
Confidence managing competing priorities and deadlines
Sound judgement and problem-solving ability
Strong stakeholder and customer service skills
Experience in grants management, compliance admin, complex case management, application processing, complaints or program administration will be highly regarded.Candidates with a current Baseline security clearance or above are strongly encouraged to register their interest and will be prioritised for relevant opportunities requiring an active clearance.
What you'll get in returnBy registering your interest, you will be considered for upcoming Federal Government temporary and contract opportunities that align with your APS experience, skills and clearance level.This is a great chance for experienced APS professionals looking for their next assignment in case management, grants, compliance, program administration or service delivery.
What you need to do nowIf you're interested in upcoming APS opportunities, click 'apply now' and submit an up-to-date copy of your CV outlining your relevant Federal Government experience.
Please ensure your CV clearly identifies your APS experience, relevant case management, grants, compliance or service delivery experience, and current security clearance level, where applicable.For further information or any questions regarding upcoming opportunities, please contact Lauren Horne at .
#*******

📌 Expression Of Interest |Aps Case, Grants, Compliance & Service Delivery Officers (Melbourne)
🏢 Hays
📍 Melbourne