Lead, coach and inspire a high-performing team to create meaningful employment, education and training outcomes for young people through yourtown's Employment Services programs.At yourtown, young people are at the heart of what we do.We're looking for an experienced Team Leader to provide confident, hands‐on leadership to our Hervey Bay Employment Services team.Working as a genuine leadership partner, you'll create an environment where people feel supported to do their best work and understand what success looks like.
You'll know when to encourage, when to coach and when a clear conversation is needed.
You'll turn data and KPIs into practical priorities, create momentum and keep your team focused on shared goals.your opportunityWorking closely with the Business Manager, you'll coach and develop your team, set clear expectations and keep everyone focused on delivering quality outcomes for young people.As Team Leader you will:lead, coach and develop your team to achieve great outcomesset clear expectations and provide regular, constructive feedbackuse KPIs and performance data to identify priorities and opportunitiesbuild capability and confidently manage performance when neededmaintain strong quality, compliance and service standardssupport your team with complex participant and employer matterswork with the Business Manager to drive priorities and continuous improvementbuild strong relationships with employers and community partnerswhat we are looking forYou'll be a visible, approachable leader who knows how to balance support with accountability.
You're collaborative, curious and comfortable turning performance information into practical action, while keeping your team and the young people we support at the centre of what you do.You will bring:a genuine passion for supporting young people to build confidence,



develop skills and achieve sustainable employment outcomesexperience working in employment services, and demonstrated experience leading, coaching and developing a teamconfidence using KPIs and data to drive performancestrong communication, relationship‐building and organisational skillsan understanding of the barriers young people can face in finding sustainable employment and practical strategies to support young peopleconfidence managing competing priorities and having constructive performance conversationsabout Employment Servicesyourtown's Employment Services deliver specialist youth employment programs that support young people to build practical skills, move into sustainable employment and connect with education or training.Our programs are purpose‐led, creating space for innovation and genuine connection.
We take a relationship‐based approach to working with young people, employers and community partners while delivering government‐funded programs in line with their associated guidelines and requirements.your benefitsWhen you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation.
We are a resilient, resourceful,



and dedicated team who strive to make a difference and not accept the status quo.Your employment experience will include:salary sacrifice options to increase your take home payability to negotiate flexible work hours and work arrangementsopportunities for internal and external skilled developmentfree access to LinkedIn Learning including over 16,000 learning modulesa genuine focus on employee health and wellbeingyourWellness program includes free access to Calm & Centr Appsaccess to free and confidential counselling sessions for you and members of your immediate familyaccess to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisationsan environment that genuinely values diversity and cultural capability and is an equal prospect employeryourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long‐term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.Realise your potential at yourtown.yourtown has a zero‐tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm.
The appointment of successful applicants will be subject to satisfactory screening for child‐related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.Successful applicants must be able to comply with federally funded Department system access requirements, including establishing and maintaining a valid myID account for secure authentication and MUST not be subject to any active NDIS Commission banning orders or legal prohibitions from working within the National Disability Insurance Scheme (NDIS).
At yourtown, everybody belongs.
We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.Role closes: 8 November ****
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📌 Team Leader (Hervey Bay)
🏢 yourtown
📍 Hervey Bay