Probe CX is seeking a Senior Hardship & Vulnerability Specialist to support Australians through challenging financial and personal circumstances.
You will handle inbound/outbound interactions across voice, email, chat and SMS, delivering empathetic, practical support with high-quality outcomes.Based in Melbourne, the role impacts vulnerable members of the community through cooperative work with counsellors and support services.
This is a full-time on-site position in a 7-day operation.
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