Key responsibilitiesRespond to customer enquiries by phone, email and in personPrepare accurate quotes for the right parts, using quote templatesRequest information and site photos needed from customers before quotingCheck freight costs, especially for long-distance deliveries, and use FSP transport where it suitsEnter and update enquiries, quotes and sales orders in OdooReceive customer purchase orders and attach them to the matching sales orderRecord each customer's name and contact number on the order so the warehouse can deliver smoothlyGenerate invoices and keep accurate records, including job folders on the serverCheck and report on stock availability, pricing and delivery timesArrange freight and keep customers updated on their ordersAbout youExperience in sales, sales administration or customer service, ideally counter sales in a trade or mechanical businessHands-on experience with quotes, order processing, invoicing and freightStrong attention to detail and ability to check your work before it goes outExcellent written and verbal communication skillsConfident using Microsoft Excel, Word and AdobeAble to work independently,



manage competing priorities and stay calm in a busy environmentA team player who enjoys working with customersKeen to learn the technical side of fire systems productsExperience with Odoo or another ERP or CRM system (desirable)Knowledge of the fire protection, building services or trade supply industries (desirable)About usFire Systems Products (FSP) is an Australian-owned and managed wholesale distributor of fire detection and suppression systems for the fire industry.
Since ****, our team has supplied premium products, designs and services to fire contractors across Australia and overseas, shipping from our warehouse in Sydney's south.
We work with leading brands, including Inergen, Sapphire, Ansul, Hygood, Vigilant and Firetrace.
Our team knows these products inside out, and we put that knowledge to work finding the right solution for every client.A permanent, full time role in a growing Australian-owned businessFull training on fire detection and suppression product rangeA supportive team that helps each other hit our goalsReal opportunities to develop and grow your careerQuarterly sales incentive scheme, rewarding team sales and accuracy
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📌 Sales Assistant – Fire Systems Products (Sydney)
🏢 Fire Systems Products
📍 Sydney