Join a prestigious luxury retailer and build a rewarding career representing some of the world's most sought-after jewellery and timepiece collections.We are seeking an experienced and polished Luxury Sales Associate who is passionate about delivering exceptional customer experiences and thrives in a premium retail environment.
This opportunity is ideal for a sales professional who understands luxury clientele, enjoys building long-term relationships, and has a genuine appreciation for fine jewellery and luxury watches.About the RoleAs a key member of our boutique team, you will be responsible for delivering personalised service, achieving sales targets, and creating memorable client experiences.
You'll combine your sales expertise with your product knowledge to guide clients through significant purchases while fostering ongoing loyalty and repeat business.What You'll Be DoingAchieving and exceeding individual sales budgets and KPIsProviding exceptional customer service and after-sales supportBuilding and maintaining strong relationships with clientsPromoting service, repair and insurance solutionsMaintaining impeccable visual merchandising and boutique presentation standardsManaging administrative tasks, special orders, laybys and client communicationsSupporting daily boutique operations and compliance requirementsContributing to a positive, professional and high-performing team culture (HB - Sales...sociate PD | PDF)About You To be successful in this role,



you will havePrevious experience within luxury jewellery, luxury watches or high-end retail salesA proven track record of achieving and exceeding sales targetsExceptional interpersonal and relationship-building skillsA genuine passion for luxury products and customer service excellenceStrong attention to detail and skilled presentationExcellent communication and organisational skillsThe ability to thrive in a boutique environment where service is paramount (HB - Sales...sociate PD | PDF)What's on OfferOpportunity to represent a prestigious luxury brandGenerous remuneration package with performance incentivesOngoing training and product developmentSupportive and professional team environmentCareer progression opportunities within luxury retailBeautiful boutique environment and premium clienteleIf you have a passion for luxury jewellery and watches, enjoy building meaningful customer relationships, and are committed to delivering exceptional service, we would love to hear from you.At Empire Group, we value diversity and are committed to equitable recruitment.
We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply.
Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.
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📌 Sales Associate (Sydney)
🏢 empire group
📍 Sydney