Hungry, Humble, Honest, with Heart.
The OpportunityNutanix is building a world class Subscription Account Management organization and we are looking for a Senior Manager of Subscription Account Management who will be instrumental in coaching and managing our growing regional team based in Australia and Taiwan/Korea.
The ideal candidate is passionate about serving customers and has a proven track-record of leading high-performance, metrics driven teams.
Key to success in this role is a strong ability to work with other stakeholders internally and externally to support the best outcomes for Nutanix and our customers.
About the TeamThe Nutanix Subscription Account Management team is part of a broader ecosystem of functions focused on product adoption, renewals, retention, and accelerating revenue growth.
In addition to being closely integrated with our internal Global Sales, Marketing, Channel, and Support organizations, you will also have access to the growing Nutanix customer, partner, and distributor community in your region.
Your RoleLead and coach the regional Subscription Account Management team by providing the vision and direction to ensure we exceed key performance metrics and annual goals including customer check in's, renewal rates and renewal bookingsAttract, retain, and recruit a high-performing Subscription Account Management team across all target customers within APACOwn and operate the forecasting cadence across the team, including managing team forecasts, mentoring team members, offering executive support with customers, and managing escalationsConstructively operate as part of a wider,



cross-functional team to ensure the success of every customer and the overall growth of NutanixPartner with Sales teams to continue to refine segmentation of the customer base, resource allocation, and adoption/expansion strategies in accounts Meticulously manage time allowing you to achieve internal commitments and exceed customer expectations What You Will Bring5-7 years Leadership experience in customer success, renewals or account management roles supporting Australia and Asia.
5+ years of direct experience in customer facing direct quota carrying roles.History of accurate forecasting, driving operational excellence and business reportingExcellent people management skills; high empathy and consideration for team morale and individual career progressionProven proficiency in running metrics-driven and process-oriented teamsExperience partnering cross functionally with Sales and Customer SupportStrong organizational, communication, and time management skillsAbility to operate in a quick-paced team, with energy and driveExcellent written, verbal, presentation, and interpersonal communication skillsFluent in English and ideally Mandarin or KoreanHybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration.
In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources.
Workplace type may vary based on location and team requirements.
Please speak with your recruiter for details.
Additional team-specific guidance and norms will be provided by your manager.
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📌 Senior Manager, Subscription Account Management (Sydney)
🏢 Nutanix
📍 Sydney