DescriptionAlder Group is proudly celebrating 23 years in ****, bringing engineering and construction teams together under one roof to deliver high-quality building, civil and infrastructure projects across Queensland and Northern NSW.
As our new Business Systems Administrator, you'll play a pivotal role in ensuring our business systems run seamlessly while driving continuous improvement across the organisation.
This is an exciting prospect for someone who enjoys solving problems, working with people, and finding smarter ways to leverage technology to support business success.
You'll become the go-to expert for our business applications, helping employees get the most out of the systems they use every day while influencing the future direction of our technology landscape.
About the RoleReporting to the General Manager for Information, Data & Technology, you'll be responsible for the administration, support, optimisation and continuous improvement of Alder's business systems portfolio.
You'll act as the primary point of contact for users, ensuring systems remain reliable, effective and aligned to operational needs.
Key responsibilities include:Providing application support and resolving incidents and service requestsManaging user access, system configurations and business application administrationCoordinating with software vendors and support providersSupporting system upgrades, testing, releases and user adoption activitiesDriving process improvements and system enhancementsAssisting with automation, integration and digital transformation initiativesMaintaining application documentation, governance and support processesWorking closely with stakeholders to identify opportunities to improve efficiency and user experience.
About YouYou are naturally curious,



solutions-focused and passionate about technology.
You enjoy working with people, understanding how businesses operate and finding ways to improve systems and processes.You'll bring:Experience supporting and administering business applicationsStrong troubleshooting and problem-solving skillsExperience managing incidents, service requests and system enhancementsExposure to software vendors and third-party support providersExperience supporting system upgrades, testing and releasesKnowledge of IT service management or ticketing platformsStrong communication and stakeholder engagement skillsFamiliarity with Microsoft 365 and modern workplace technologies.
About Alder GroupAt Alder Group, we deliver award-winning construction and infrastructure projects that positively impact communities across Queensland and Northern NSW.
Our diverse portfolio spans Infrastructure, Water and Wastewater, Education, Health, Commercial, Industrial, Hospitality and Community sectors.
What We OfferA supportive and collaborative workplace where people are valued, respected and encouraged to do their best work.A genuine "One Team" mindset and focus on continuous improvement.Opportunities to develop your capability, expand your experience and grow your career within a dynamic and evolving business.Exposure to a broad range of technologies, projects and business operations.A structured pathway into systems administration and infrastructure-focused roles.A competitive remuneration package aligned to your experience and the value you bring to the role.
If you're looking for a role where you can combine technical expertise, stakeholder engagement and continuous improvement while helping shape the future of technology within a growing organisation, we'd love to hear from you.

📌 Business Systems Administrator (Gold Coast)
🏢 Alder Group
📍 Gold Coast