Lead a team in delivering exceptional customer service in a high-performing storeYour new company Join a well-established Australian family-owned retailer specialising in premium furniture, homewares and lifestyle products.
Renowned for quality, elegant styling and exceptional service, the business is seeking an experienced Assistant Manager to support its Bundall store.Your recent role Reporting to the Store Manager, you will support the day-to-day operations of the store while leading and developing a team of Retail Assistants.
You will help drive sales performance, deliver outstanding customer experiences and maintain the store's high visual merchandising standards.
In the Store Manager's absence, you will take responsibility for leading the store.Your key responsibilities will include:Coaching, motivating and supporting the retail teamAssisting with rostering, onboarding and staff trainingDriving sales and supporting the achievement of store targetsDelivering exceptional customer service and expert product adviceBuilding strong, lasting customer relationshipsManaging customer enquiries and resolving concerns professionallyOverseeing opening, closing and daily store proceduresMonitoring inventory, stock receipting, ordering and transfersMaintaining accurate point-of-sale and inventory recordsEnsuring products are displayed,



priced and replenished correctlyMaintaining visual presentation in line with brand standardsSupporting cash handling, banking and reconciliationAssisting with budgets and financial controlsMaintaining compliance with company policies and WHS requirementsWhat you'll need to succeed To be successful in this position, you will have:Previous retail management or supervisory experienceProven experience leading, motivating and engaging a teamA strong customer-first approach and excellent communication skillsThe ability to manage competing priorities in a busy retail environmentStrong organisational skills and attention to detailExperience using point-of-sale and inventory management systemsAvailability to work five days per week, Sunday to ThursdayExperience in premium retail, furniture, homewares or lifestyle products will be highly regarded, along with an interest in quality products, styling and home décor.What you'll get in return Competitive salary Performance-based bonusHands-on leadership responsibilities and career development potentialA premium retail environment with quality productsWhat you need to do now If you're interested in this role, click 'apply now' or send an updated resume to ******.
Furthermore, call Thasmika Rupnarain on ************** for a confidential discussion.
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📌 Store Manager (Gold Coast)
🏢 Hays
📍 Gold Coast