Customer Service & Admin Big 4 Bank Customer Service & Operations Associate | Big 4 Bank Eveleigh, Sydney $***** per hour + super 12-month contract with potential to go permanent ***** hybrid working after trainingAre you an experienced customer service skilled looking to break into banking?
Join a growing team within a Big 4 Bank in a role offering a great balance of customer interaction and operational processing.This is approximately a 50% customer service/calls and 50% processing role, making it ideal for someone who enjoys speaking with customers while also being comfortable managing detailed requests and administration.What you'll be doing:Handling inbound and outbound customer callsResponding to customer enquiries and providing updatesSupporting customers via phone and emailProcessing banking-related customer requestsAssisting with accounts, corporate cards,



merchant services and online bankingLiaising with internal stakeholdersFollowing up requests and keeping customers informedWe're looking for:At least 12 months' customer service experienceContact centre or phone-based experienceStrong written and verbal communication skillsGreat attention to detailConfidence communicating with customersFinancial services or insurance experience is advantageous, but not essentialWhat's in it for you?
✅ $*****ph + super✅ 12-month contract with the possibility of becoming permanent✅ Opportunity to gain experience within a Big 4 Bank✅ Approximately 8 weeks of comprehensive office-based training✅ 50% office / 50% work from home once training is completed✅ Monday-Friday hours✅ Flexible start and finish times once fully trained✅ Join a growing team with longer-term career opportunitiesIf you have a strong customer service background and have been looking for an opportunity to get your foot in the door within banking, this could be a fantastic next step.Apply now with your updated CV to be considered.
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📌 Customer Service – Big 4 Bank (Sydney)
🏢 Hays
📍 Sydney