Australian Caravan Centre is currently recruiting for an exciting full-time opportunity at our Chinderah dealership.We are looking for a friendly, organised and customer-focused individual to join our team in a varied role combining reception, administration, customer service and parts advising.As the first point of contact for our customers, you will help deliver an exceptional customer experience while supporting our Service, Warranty and Parts departments.
From managing reception and service bookings to assisting customers with parts enquiries, identifying products and coordinating parts orders, this is a diverse role suited to someone who enjoys a fast-paced environment and working across different areas of the dealership.Full-Time PositionMonday – Friday9am – 5pmRemuneration based on experience, skills and qualificationsYour Key Responsibilities Will Include:Answering incoming phone calls and greeting customers professionallyManaging reception, general administration and customer enquiriesBooking service appointments, repairs and customer handoversAssisting with invoicing, purchase orders, data entry and customer communicationsCoordinating warranty and insurance repair administrationAssisting customers with parts enquiries and recommending suitable parts and accessoriesIdentifying,



sourcing and ordering caravan parts and componentsChecking parts availability, pricing and order statusReceiving, organising and maintaining parts inventoryCoordinating parts deliveries, stock transfers and supplier ordersPreparing and processing documentation through dealership systemsSupporting Service, Warranty and Parts departments with day-to-day operationsMaintaining a professional and organised reception and workplaceAbout You:Exceptional customer service and communication skillsProfessional presentation and a friendly, approachable mannerStrong organisational skills and attention to detailAbility to multitask and work efficiently in a fast-paced environmentPositive attitude with a willingness to learn and develop recent skillsCompetent computer skills, including Microsoft Office and email systemsAbility to work autonomously and as part of a teamPrevious reception, administration or customer service experience highly regardedParts, inventory, ordering or automotive industry experience advantageous but not essentialA passion for caravanning and camping will be highly regardedThe successful candidate will be required to provide a current police check.Only shortlisted candidates will be contacted.
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📌 Customer Service & Parts Advisor (New South Wales)
🏢 Australian Caravan Centre
📍 New South Wales