Job DescriptionStrategic Account & Sales Manager - Companion Animal Permanent role with competitive remuneration, benefits and tools of trade provided e.g. Car, Laptop, iPad etcBased: Sydney, Macquarie Park, AustraliaLead: a high-performing, agile and passionate sales teamShape: and drive the strategic direction of our retail companion animal portfolio across AustraliaJoin: a collaborative, purpose-driven animal health organisation with trusted brands and innovative products As the Strategic Account & Sales Manager - Companion Animal, you will lead the development and execution of strategic plans to grow key retail accounts across our companion animal portfolio.In this pivotal role, you will combine commercial acumen, strategic thinking and relationship management expertise to deliver tailored solutions for our company and retail partners.
You will also lead and develop a team of Retail Territory Sales Managers, ensuring strong field execution, retail standards and commercial performance.Reporting to the National Sales & Key Account Lead, Companion Animal, you will work closely with marketing, technical, customer effectiveness, finance and field sales teams to align plans, resources and execution priorities across the channel.
What You Will Do Responsibilities include, but are not limited to: Account ManagementBuild solid relationships with strategic retail accounts across multiple levelsAct as the primary point of contact for key accountsUnderstand customer needs and category priorities to develop tailored solutionsEngage buying, category, operations, marketing, regional and store teamsConduct joint business planning and regular business reviewsNegotiate commercial agreements, trade terms and investment plans to deliver revenue and profitability goalsTeam LeadershipLead, coach and develop Retail Territory Sales Managers to deliver channel objectivesSet clear priorities, territory plans, call expectations and performance KPIsDrive best-practice execution of marketing campaigns and territory planningMonitor progress against targets, coverage, activity and execution qualityBuild a team-oriented, accountable and high-performance team cultureSupport alignment between retail execution and national sales prioritiesManage day-to-day team needs including expenses,



leave and safe driving practicesStrategic PlanningDevelop and execute account growth plans aligned to customer and company goalsReview performance regularly and adjust priorities to deliver mutual valueAnalyse market trends and competitor activity to identify opportunities and risksCreate a 12-month rolling strategic account master planPrepare forecasts, budgets and ROI-based programsSales and Revenue GrowthDeliver sales, market share, gross-to-net and profitability objectivesDrive growth through ranging, distribution, promotional execution and merchandising excellenceIdentify new opportunities within existing retail partnersTrack account performance and adjust resources as neededMonitor trade spend, rebates and promotional investment within budgetPartner with supply chain and customer service to support availability and execution readinessCollaborationWork closely with brand managers to align execution with brand strategy and campaignsCollaborate with technical, marketing and field services teams to support customer educationPartner with finance to ensure commercial plans are sound and compliantFacilitate communication between customers, Retail Territory Sales Managers and internal teamsGather feedback to improve products, promotions and execution standardsEnsure compliance with pricing, rebate, discount and governance policies What You Must HaveTertiary business or marketing degree essentialExtensive solid proven experience in a related market or industryProven experience in Key Account Management, preferably in FMCG, pharmacy and/or animal healthB2B selling experience essentialAdvanced negotiation skillsStrong financial acumenAbility to think strategically with medium- to long-term goals in mindExcellent written and oral communication skills, including presentationsStrong collaboration skills and the ability to work effectively with internal stakeholdersDemonstrated ability to manage time effectively and work to deadlinesStrong computer skills,



including Salesforce and Microsoft Office Suite What You Can ExpectThe opportunity to lead a critical strategic account portfolio in a high-growth companion animal categoryA chance to shape retail execution and drive meaningful commercial outcomes across AustraliaA collaborative, cross-functional environment with strong internal supportOngoing learning, development and leadership opportunitiesThe opportunity to make a real impact on companion animal health outcomes We are proud to be a company that embraces the value of bringing varied, talented, and committed people together.
The fastest way to breakthrough innovation is when varied ideas come together in an inclusive environment.
We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
We are an equal opportunity employer, committed to fostering an inclusive and multicultural workplace.
Additional location(s) Compensation Information:Required Skills: Account Management, Account Strategies, Animal Health Sales, Bid Management, Business Growth Strategies, Customer Relationship Building, Data Analysis, Financial Acumen, Industry Knowledge, Market Analysis, Sales Campaigns, Sales Forecasting, Sales Leadership, Sales Marketing Strategies, Sales Objectives, Sales Strategy Development, Strategic Objectives, Strategic PlanningPreferred Skills: Current Employees apply HERECurrent Contingent Workers apply HERESearch Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
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Employee Status: RegularRelocation:No relocationVISA Sponsorship:NoTravel Requirements:No Travel RequiredFlexible Work Arrangements:HybridShift:Not IndicatedValid Driving License:YesHazardous Material(s):N/AJob Posting End Date:11/28/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date.
Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

📌 Strategic Account & Sales Manager (New South Wales)
🏢 Msd
📍 New South Wales