Epiroc is a leading global productivity partner for the mining and infrastructure industries.
We develop and manufacture innovative equipment, consumables, and services for surface and underground mining, with a strong focus on automation, electrification, and sustainability.We are currently seeking an experienced Drill Fitter to join our Mackay team.
This role is ideal for a skilled technician looking to further develop their expertise in asset management and technical support within a world-class OEM environment.About The RoleAs a Drill Fitter, you will be responsible for delivering high-level technical support and ensuring optimal fleet performance across customer operations.Key ResponsibilitiesDiagnose, fault-find, repair and service drill equipment across customer sitesProvide advanced technical support and on-site training to customersConduct root cause analysis and develop defect elimination programsCollaborate with customer maintenance planning teams to develop forecasts, task lists and maintenance instructionsFacilitate and complete product upgrades as requiredDevelop, implement and update Preventative Maintenance PlansImplement component life extension strategiesPartner with Epiroc Engineering and customer teams to improve equipment availability and reliabilityDrive continuous improvement initiatives to reduce operating costsEnsure compliance with Epiroc and customer SHEQ requirementsBuild strong, long-term customer relationshipsAbout YouProven product knowledge and experience with Atlas Copco / Epiroc surface and underground drills (underground experience highly regarded)Heavy Mobile Equipment trade qualification (or equivalent)Strong diagnostic and troubleshooting skillsA proactive,



solutions-focused mindsetCommitment to delivering exceptional customer serviceAbility to work under pressure in dynamic site environmentsStrong reporting and computer literacy skillsWhat We OfferSuperannuation paid on all hours workedCompany-paid Income ProtectionPaid parental leave for primary and non-primary carersAbove-NES long service leaveService recognition awardsOngoing training, mentorship and global career development opportunitiesThe opportunity to work with industry-leading equipment and technologyLong-term job security with a globally established 145+ year organisationAt Epiroc, you'll be part of a dynamic, supportive and inclusive team with genuine opportunities for career progression on a global scale.We are proud to be an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.It all starts with people.The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population.
To succeed, we need to speed up the shift towards more sustainable mining and construction industries.
We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing cutting-edge and safe equipment, digital solutions, and aftermarket support.All new thinkers are welcome.
We are looking for those who want to develop, grow, and dare to think new.
In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation.
We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working.
This is how we do business for a sustainable future.
Learn more atwww.epiroc.com
#J-*****-Ljbffr

📌 Product Support Technician (Queensland)
🏢 Epiroc
📍 Queensland